Return Policy

At Snking, we want you to be completely satisfied with your purchase. We understand that sometimes a product may not meet your expectations or there may be a need for a return. Please read our return policy carefully to understand the guidelines and procedures.

1. Return Eligibility:
1.1. You may be eligible to return a product if you comply with the following conditions:
   a) The return request is made within [insert number] days of the delivery date.
   b) The product is unused, undamaged, and in its original packaging with all accessories, tags, and labels intact.
   c) The product is not listed under non-returnable or final sale items (such as perishable goods, personalized items, intimate apparel, etc.), unless there is a manufacturing defect or damage during shipping.

2. Return Process:
2.1. To initiate a return, please contact our customer support team within the specified return window. You can reach us through [insert contact information], including email or phone.
2.2. When contacting us, please provide your order details, including the order number, product name, and a brief description of the reason for the return.
2.3. Our customer support team will guide you through the return process and provide you with any additional instructions or documentation required.

3. Return Shipping:
3.1. Depending on the reason for the return, you may be responsible for the return shipping costs. However, if the return is due to a manufacturing defect, damage during shipping, or an error on our part, we will arrange for the return shipping and cover the associated costs.
3.2. We recommend using a reliable shipping method with tracking and insurance for the return shipment. Snking will not be responsible for any loss or damage during the return shipping.

4. Refunds:
4.1. Once we receive and inspect the returned product, we will notify you of the status of your refund.
4.2. If the return is approved, we will initiate a refund to the original payment method used for the purchase. The refund amount will typically include the cost of the returned product, excluding any shipping charges or applicable fees.
4.3. Please note that the refund process may take some time, and the timing of the refund being reflected in your account may vary depending on the payment provider and your financial institution.

5. Exchange:
5.1. If you wish to exchange a product for a different size, color, or variant, please contact our customer support team to check availability and arrange the exchange process. Exchange eligibility will be determined based on the return eligibility criteria mentioned in Section 1.

6. Exceptions:
6.1. Some products or services may have specific return policies or restrictions imposed by the manufacturer, supplier, or service provider. In such cases, we will make every effort to inform you of any applicable restrictions before you make your purchase.

7. Changes to Return Policy:
7.1. Snking reserves the right to modify or update this return policy at any time without prior notice. Any changes will be effective immediately upon posting the updated policy on our website.

If you have any further questions or need assistance regarding our return policy, please contact our customer support team. We are here to help and ensure your satisfaction.

Last updated: 09/07/2023