Refund Policy

At Snking, we want to ensure your satisfaction with every purchase you make on our website. We understand that sometimes situations may arise where you may need a refund for your order. Please read our refund policy carefully to understand the guidelines and procedures.

1. Refund Eligibility:
1.1. You may be eligible for a refund if you comply with the following conditions:
   a) The refund request is made within 2 days of the delivery date.
   b) The product is unused, undamaged, and in its original packaging with all accessories, tags, and labels intact.
   c) The product is not listed under non-refundable or final sale items (such as perishable goods, personalized items, intimate apparel, etc.), unless there is a manufacturing defect or damage during shipping.

2. Refund Process:
2.1. To initiate a refund, please contact our customer support team within the specified refund window. You can reach us through [insert contact information], including email or phone.
2.2. When contacting us, please provide your order details, including the order number, product name, and a brief description of the reason for the refund request.
2.3. Our customer support team will guide you through the refund process and provide you with any additional instructions or documentation required.

3. Refund Methods:
3.1. If your refund request is approved, we will initiate a refund to the original payment method used for the purchase. The refund amount will typically include the cost of the returned product, excluding any shipping charges or applicable fees.
3.2. The timing of the refund being reflected in your account may vary depending on the payment provider and your financial institution.

4. Return Shipping:
4.1. Depending on the reason for the refund, you may be responsible for the return shipping costs. However, if the refund is due to a manufacturing defect, damage during shipping, or an error on our part, we will arrange for the return shipping and cover the associated costs.
4.2. We recommend using a reliable shipping method with tracking and insurance for the return shipment. Snking will not be responsible for any loss or damage during the return shipping.

5. Exceptions:
5.1. Some products or services may have specific refund policies or restrictions imposed by the manufacturer, supplier, or service provider. In such cases, we will make every effort to inform you of any applicable restrictions before you make your purchase.

6. Changes to Refund Policy:
6.1. Snking reserves the right to modify or update this refund policy at any time without prior notice. Any changes will be effective immediately upon posting the updated policy on our website.

If you have any further questions or need assistance regarding our refund policy, please contact our customer support team. We are here to help and ensure your satisfaction.

Last updated: 09/07/2023